Guests call a phone number, speak with an AI agent, and book a room in real time — availability and reservations handled through the CloudBeds PMS, with WhatsApp and email confirmations.

When a property owner belonged to multiple administrators, incidents were routed to the first admin the API returned. We found the bug across 50 executions and shipped a structured fix.

A 15-minute, event-driven pipeline that keeps accounts, contacts and opportunities perfectly aligned between Salesforce and Administrate — with 100% workflow health across all active entities.